Friday, July 26, 2019
W4 Disc Balanced Scorecard Essay Example | Topics and Well Written Essays - 250 words
W4 Disc Balanced Scorecard - Essay Example Office of Personnel Management, n.d.). The process was evaluated in terms of its ability to link the organizationââ¬â¢s mission and vision into the development of strategies that are deemed to be instrumental in the attainment of identified goals. The potential outcomes would depend on the objectives stipulated under each of the four perspectives. For instance, under financial perspectives, the outcome could be indicated as increase of 20% in profits; while under customerââ¬â¢s perspectives, the outcome could be increased customer satisfaction and retention. The strengths of the balanced scorecard method are as follows: (1) the ability to assess the direction of the organization using the designed strategies through measuring outcomes as against stipulated objectives; (2) it provides a holistic view of the performance of the organization from the short-term to the long-term time frame (Bowen, 2011); and (3) strategies could be adjusted, corrected and improved according to indicated performance metrics. On the other hand, the weaknesses of the balance scorecard include: (1) the extensive amount of collaborative effort to define objectives and designing strategies that fit the performance metrics; (2) exclusion of competition; and (3) fitting the requirements of this performance tool to cater to the needs of the organization (Bowen, 2011). U.S. Office of Personnel Management. (n.d.). Using a Balanced Scorecard Approach to Measure Performance. Retrieved from opm.gov:
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